Our proprietary GenAI Agentic
network is applicable across banking
network is applicable across banking
Customer Service
25%
fewer lost calls
- Decrease lost calls ratio by 25% via GenAI-powered comprehensive virtual assistants and co-pilots
- Increase customer satisfaction scores by 20% through personalized interactions incl. voice based chats.
Complaint management
70%
faster inquiry resolution
- Decrease complaint resolution time by 40% with GenAI-driven resolution of issues.
- Decrease resource needs by 30% through GenAI process transformation
Branch and agent network
23%
higher client satisfaction
- Improve sales and lead conversion rates by 40% with sales support tools
- Improve Client satisfaction by 20% with GenAI co-pilots
Transaction and sales
34%
more upsells
- 50% faster service time through virtual assistants
- 30% higher upsell to custsomers with GenAI virtual assistant support
Loan origination
46%
faster loan origination
- Faster approval times: Reduce mortgage approval time by 50% using chatbots and automated document analysisaster service time through virtual assistants
- Enhanced accuracy: Lower error rates in applications by 30%.
Credit Approvals
41%
shorter credit assessments
- Reduced credit assessment time: Lower the time required by 40% thanks to AI-enhanced credit analysis
- Improved approval accuracy: Increase approval accuracy by 30%, With GenAI-powered risk assessment
Back Office
30%
fewer back-office errors
- Process improvement: Boost operational efficiency by 25% with AI optimization.
- Error minimization: Reduce back-office errors by 30% through automated workflows
Accounts and cards
50%
faster account opening
- Faster processing: Reduce account opening time by up to 50%
- Decrease abandonment rate: Reduce customer drop-off by 20% with seamless onboarding processes.
Product development
45%
faster development
- 45% Faster product development time from idea to roll-out
- 70% more efficient documentation and administration related to new products
Investment advisory
26%
more client engagement
- Customized financial advice: Increase client engagement by 25% through AI-generated insights.
- Client personalization: Increase client satisfaction scores by 25% with tailor made Virtual assistants.
Regulatory compliance & risk management
40%
faster compliance reporting
- Faster reporting: Reduce compliance reporting time by 40% via automated data processing.
- Regulatory risk reduction: Decrease regulatory breaches by 30% through AI-driven compliance checks.
AML and KYB
50%
reduction in false positives
- Streamlined processes: Reduce false positive rates in monitoring by 50%.
- Onboarding efficiency: Enhance onboarding efficiency by 40% with AI analysis